Quality and Utilization Management at America's 1st Choice

Through the design, implementation and ongoing improvement of organizational systems, America's 1st Choice continually strives to achieve quality care and services. Please click the links below for further information:

• Quality Management
• Medical Record Standards
• Special Needs Plans
• Case Management
• Disease Management
• Utilization Management
• Clinical Practice Guidelines
• Preventive Health Guidelines
• Preventive Screening Guide for Key HEDIS® Measures
• Member Rights and Responsibilities
• Advance Directives