Quality and Utilization Management at America's 1st Choice

Through the design, implementation and ongoing improvement of organizational systems, America's 1st Choice continually strives to achieve quality care and services. Please click the links below for further information:

Last updated 10/07/2019

Helpful Links
CMS Model Electronic Complaint Form
The Medicare Beneficiary Ombudsman
Unable to view PDFs? Click here
Benefits During Disasters and Catastrophic Events
Click here for Multi-Language Interpreter Service
Servicios de interpretación en varios idiomas (Multi-Language Insert / Inserción de varios idiomas)
Section 1557 Notice of Non-Discrimination: English | Spanish

Hours
From October 1 to March 31, we are open 7 days a week from 8 a.m. to 8 p.m. EST.
From April 1 to September 30, we are open Monday through Friday, 8 a.m. to 8 p.m. EST.

Telephone
Toll Free 1-888-563-3289
TTY/TDD: 711

Physical Address
250 Berry Hill Road, Suite 311
Columbia, SC 29210

Serving the following areas in South Carolina:

Greenville County:
- Includes Greenville, Fountain Inn, Greer, Mauldin, Simpsonville, Travelers Rest, Cleveland, Conestee, Berea, City View, Dunean, Five Forks, Gantt, Golden Grove, Judson, Parker, Piedmont (partly in Anderson County), Sans Souci, Marietta, Taylors, Tigerville, Wade Hampton, and Ware Place, SC

Richland County:
- Includes Cayce, Columbia, Forest Acres, Towns, Arcadia Lakes, Blythewood, Eastover, Irmo, Dentsville, Gadsden, Hopkins, St. Andrews, Woodfield, Arthurtown, Boyden Arbor, Capitol View, Eau Claire, Harbison, Hilton, Horrell Hill, Killian, Kingville, Leesburg, Lykes, Mountain Brook, Olympia, Pontiac, Riverside, Spring Hill, State Park, Wateree, Windsor Estates, Fairwold Acres, Dutch Fork, Fort Jackson, Intown, Lower Richland, Northeast Richland and Upper Richland, SC

Spartanburg County:
- Includes Chesnee, Greer, Inman, Landrum, Spartanburg, Wellford, Woodruff, Campobello, Central Pacolet, Cowpens, Duncan, Lyman, Pacolet, Reidville, Arcadia, Boiling Springs, Clifton, Converse, Cross Anchor, Enoree, Fairforest, Fingerville, Glendale, Gramling, Inman Mills, Mayo, Roebuck, Saxon, Southern Shops, Startex, Valley Falls, Switzer, Una, White Stone, Cashville and Pauline, SC

America’s 1st Choice of South Carolina, Inc. is an HMO with a Medicare contract. Enrollment in America’s 1st Choice of South Carolina, Inc. depends on contract renewal. Every year, Medicare evaluates plans based on a 5-star rating system.

America’s 1st Choice of South Carolina, Inc. has been approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until December 2020 based on a review of America’s 1st Choice of South Carolina, Inc.’s Model of Care.

America’s 1st Choice of South Carolina, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. America’s 1st Choice of South Carolina, Inc. cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo. America’s 1st Choice of South Carolina, Inc. 遵守適用的聯邦民權法律規定，不因種族、膚色、民族血統、年齡、殘障或性別而歧視任何人. Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-563-3289 (TTY: 711). 繁體中文 (Chinese): 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-563-3289（TTY：711).

Materials may be made available in alternate formats (e.g., large print, Braille) to individuals with disabilities, upon request.

Quality and Utilization Management at America's 1st Choice

Service Cities

Serving the following areas in South Carolina:

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