Our Commitment to Members

Our Commitment

When deciding on a hotel or restaurant, you’ll likely select the option with a high star rating from a trusted source. Seniors can apply the same approach if they want a private Medicare plan.

CMS created a ratings program with 50 different measures to improve the quality of health outcomes for Medicare beneficiaries. Through customer satisfaction surveys and review of plan operations and clinical quality outcomes, these measures look at everything from operational efficiency to member engagement (getting recommended care and screenings) to customer service. The measurement scores are tallied for a final score that’s issued every year in October.

Looking for the perfect fit? Find out more about your Medicare plan options, America's 1st Choice believes in the importance of being in touch with its members.

You can visit us at our home office at:

250 Berryhill Road, Suite 311
Columbia, SC 29210
Phone: (803) 748-4533 Ext. 2273

Some of the things that are available to our members

Fitness Memberships

An active lifestyle and good nutritional habits are important to your health. As such, one of America's 1st Choice's value-added benefits is membership in a local fitness center. If you are a new member, and this benefit is included in your plan, please call Member Services to receive your list of available fitness locations.

AFC Connect Newsletter!

America's 1st Choice's Member Newsletter will keep you informed and up to date. Health & Safety tips or suggestions on how to use your America's 1st Choice services are all included in this valuable quarterly publication. Click here for newsletters

America's 1st Choice Medical Therapy Management

For those with chronic medical conditions, America's 1st Choice will be right there to assist. By providing education and information to help you deal with your condition, together we can help avoid complications.

A Personal Touch

Don't be surprised if you get a call from one of our staff to

  • Ask your opinion on services
  • Check on your Health Status
  • Say HAPPY BIRTHDAY
  • And much more!

Last updated 09/18/2019