Coronavirus Covid-19 Emergency Message

OTC - Order Over-the-Counter Supplies Online

The COVID-19 crisis presents a major challenge to our nation and our communities. During this unprecedented time, our team and employees are working tirelessly to meet your over the counter (OTC) medication needs. However, from time to time you may notice that some of the products are out of stock and order deliveries may take longer than usual.

We thank you for your understanding, support and patience.

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Order Online! It's QUICK, EASY and America's 1st Choice takes the hassle out of ordering!

What is OTC?

America's 1st Choice provides its members an Over-the-Counter (OTC) program that makes ordering non-prescription drugs quick and easy at no cost to you. The Over-the-Counter (OTC) Catalog contains over 100+ items that can help you save up to $420 over the course of a year.

Check out our OTC 2020 Benefits below.

OTC Benefits

Quick and Easy way to order OTC Drugs and Supplies at NO COST to you, based on plan selection and county.

Members receive a monthly Over-the-Counter allowance of $35 every month based on plan and county.

Choose from 16 different categories of products and supplies from OTC Online or our Catalog

OTC Catalog

OTC Catalog

Choose from over 100+ items when placing new orders including:


Eye Care

Vitamins and Minerals*


Smoking Cessation

First Aid Supplies

OTC Ordering

Place Orders by signing into our Member Portal or calling 1-888-563-3289 - TTY: 711

Track and repeat orders 24/7 from the Online Portal.

Receive shipment notification via email when shipped.

Online Ordering Instructions

How do I order Diabetic Supplies with OTC?

America's 1st Choice provides its members the ability to order diabetic supplies in conjunction with our Over-the-Counter (OTC) program. An authorization and/or a prescription may be required from a physician. Download the Physician's Order Form here.

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Diabetic Supplies - It's Easy as 1-2-3

1Order your diabetic supplies by visiting our Member Portal Website or by calling us at 1-866-900-2688 - TTY:711

2Pay $0 for diabetic monitors, lancets and test strips through the plan mail order program. Compare to pharmacy retail cost of 20% *

3 Your supplies will be mailed direct at NO COST TO YOU!

Diabetic Documents

English/Spanish ForaCare Owner’s Manual Download

ForaCare Quick Start User Guide         Download

Physician Order - Diabetes Supplies    Download

* Co-insurance amount for retail supplies varies by plan.

To place online orders through the OTC (Over the Counter and Diabetic Supplies) System you must be an active member and register through the Member Portal. The Member Portal is a central destination for all information related to your health, benefits, providers, claims and medication.

Click here to Register or Log In to the Member Portal

Last updated 09/30/2020

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